Authors:Gerard Blokdijk, Claire Engle, Jackie Brewster,
Publisher: Emereo Pty Ltd
Keywords: management, service, guide, problem, fulfilment, access, request, event, operation, operations, complete, managing, incident
Number of Pages: 344
Published: 2008-04-30
List price: $49.95
ISBN-10: 0980513650
ISBN-13: 9780980513653

Many organizations are looking to implement Service Operation Processes as a way to improve the structure and quality of the business. The information found within the book is based on the ITIL Version 3 framework, specifically the Event Management, Incident Management, Request Fulfillment, Problem Management and Access Management processes. The book is designed to answer a lot of the questions about IT Operations Management and provide you with useful guides, templates and essential, but simple to use assessments. The supporting documents and assessments will help you identify the

Author: Gerard Blokdijk
Publisher: Emereo Pty Ltd
Keywords: management, release, book, cmdb, service, change, configuration, work, guide, control, practitioner, iprc, one, itil, exam, certification
Number of Pages: 236
Published: 2008-03-18
List price: $49.95
ISBN-10: 0980497132
ISBN-13: 9780980497137

Fully revised for the latest exam release, this authoritative volume offers thorough coverage of all the material on the IPRC exam. Written by a renowned IT Service Management expert and ITIL Manager, this guide features complete details on all exam domains. Inside, you’ll find learning objectives at the beginning of each chapter, exam tips, practice questions, and in-depth explanations. IPRC All-in-One Exam Guide, will not only help you pass the test, but also be your essential on-the-job reference. IT Service Management Practitioner: CMDB, Release & Control IT Service Management

Author: Sze-yuen Chung
Publisher: Columbia University Press
Keywords: management, development, series, hotel, cases, kong, hong
Number of Pages: 123
Published: 1996-09-06
List price: $37.50
ISBN-10: 9622017347
ISBN-13: 9789622017344

中文参考译名:10分钟指南：压力管理（管理卷。8）（管理系列第8卷）
Author: Jeff Davidson
Publisher: MacMillan USA
Keywords: management, series, volume, vol, minute, stress, guide
Number of Pages: 176
Published: 2000-09
List price: $10.95
ISBN-10: 0028639952
ISBN-13: 9780028639956

The 10 Minute Guide to Stress Managemnet offesr simple, practical help for busy people who need fast results. Through goal-oriented, 10-minute lessons, you learn all the skills you need to live and work stress-free!

Author: Andreas Enders
Publisher: Physica-Verlag HD
Keywords: management, contributions, science, performance, based, competence, resource, plant
Number of Pages: 204
Published: 2004-08-26
List price: $109.00
ISBN-10: 379080262X
ISBN-13: 9783790802627

This book contributes to the never-ending search for higher firm rents. Firms can be defined as a set or resources and skills. Traditional theory on strategic management hardly examines the unique and invaluable character of management competence as the key resource of the firm. Management competence is two-fold. It expresses the ability to manage and to reallocate resources according to changing market requirements. The resource structure of a firm does not stop at the company level but has to include suppliers and customers as external resources. This book uses state of the art methodologies

Author: Hossein Bidgoli
Publisher: Wiley
Keywords: management, advertising, global, marketing, volume, chain, technology, supply, handbook
Number of Pages: 931
Published: 2010-01-12
List price: $250.00
ISBN-10: 047024948X
ISBN-13: 9780470249482

The Handbook of Technology Management is a comprehensive handbook series on technology management with coverage of the core topics including: Reference material for students, educators and practitioners in the management, business, engineering, computer science, and MIS fields, Resource guides material for libraries (academic, industry, and government), Individual volumes for professionals (general managers, inventory managers, marketing managers, engineers, project engineers, systems analysts, and database administrators), Individual reference

Author: Shigenobu Ohara
Publisher: World Scientific Publishing Company
Keywords: management, japanese, institute, intl, monden, studies, development, project, kpm, innovation, improvement
Number of Pages: 500
Published: 2008-11-24
List price: $120.00
ISBN-10: 981277873X
ISBN-13: 9789812778734

In the 1990s, Japanese companies experienced a deflationary recession called the lost ten years . To survive the recession, they looked for solutions in the kaikaku (innovative reforms) of business management, organizations and technology, whilst struggling to regain their global competitiveness. Successful companies all had one thing in common -- they applied a new project management paradigm which this book refers to as Kaikaku Project Management (KPM). This book provides a comprehensive look at the features of KPM, including its emphasis on creativity and teamwork, its broader "open valu